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Shipping & Returns

 When will I receive my order?

 Delivery within Israel

Packages are generally dispatched within 1-2 days after receipt of payment. Standard delivery for Israeli orders is registered mail and generally takes 3-7 business days.

The standard fee for Shipping within Israel is 24 shekels. Express and courier service can be arranged at an extra fee.

 

International order Shipping Costs

$15.00 for shipping. Please note heavy items, namely  ceramics may incur an increased shipping charge 

  • International orders can be shipped by registered airmail mail which can take up to 2 weeks or via EMS (Express Post Israeli Post Office) which will take 3-4 days.
  • All orders have a tracking ID which will be provided upon shipment. 
  • Shipping fees include handling and packing fees as well as postage costs. A tracking number will be supplied

 

Returns Policy

If goods are damaged on arrival and you alert Barbara Shaw within one week of recept of goods, all monies will be fully refunded.

Personalized items can not be refunded

 

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